Resolve Conflict Consulting

Testimonials

Testimonials for Suzanne

I had the opportunity to attend two presentations by Suzanne Sherkin. Suzanne gave an excellent presentation based upon her personal experiences supporting her trans son through his transition. My students described the presentation as: "moving", "insightful", "....made me feel less alone and more supported". It is my opinion that students left the presentation feeling "seen and supported" and that staff who are supportive, but struggling with their own questions regarding gender diversity left the presentation feeling better informed and able to feel greater compassion for students questioning their respective gender identities.
-- Head of Guidance, Thames Valley District School Board

As a mediator, Suzanne is excellent in helping to resolve conflict between parties. By focusing on positive outcomes, she helped create a framework for us to overcome barriers by opening doors to engagement, to listening, to building trust and respecting difference. Not only does she have extensive professional experience, it has been our privilege to be guided by someone who is sincere and authentic.
-- Dennis and Mical

Suzanne Sherkin did an exceptional job as a co-facilitator for our conflict resolution training. In the planning stages, Suzanne made an effort to understand our organization’s goals to ensure the training aligned with our primary objectives. Her down-to-earth style made it easy for participants to engage and grasp key concepts. She went above and beyond to ensure that everyone at our training felt included, acknowledged, and respected. Suzanne effectively articulated her extensive knowledge and made the concepts relatable by sharing relevant personal examples.
-- Client Services Coordinator

Testimonials for Marcia

Working with Marcia was a transformative experience for our team. Our workplace conflict was quite complex and Marcia handled it with empathy, professionalism, and a focus on clear communication. Marcia’s inclusive approach created a safe space where all voices were heard and respected.
Tim Fray- Founder/Executive Director/Collective Music Nation

Marcia Berkeley’s conflict resolution training was a game-changer for our workplace. Her engaging approach and deep expertise created an environment where our team felt empowered to communicate openly and address challenges constructively. I cannot recommend Marcia highly enough for any organization looking to strengthen communication and teamwork.
Jacqueline Turner Toronto ON

Testimonials for Rola

"Rola Mustafa conducted an enlightening session on Conflict Resolution for volunteers. We learnt different perspectives on how to communicate and understand people of different cultures to achieve a win-win situation. We spent time on understanding on how to get from Conflict to Resolution. The session will make me a better mediator by understanding different cultures and how I can apply the learning. As a trainer, Rola was able to provide real life scenarios through her experiences. The group sessions and brainstorming was helpful in understanding the concepts."
Farzana

Working with Rola Mustafa was an amazing experience. It was evident from the first meeting itself that they were indeed highly qualified but, most importantly, very caring. She guided us through a sensitive family matter with great empathy and patience, making sure both parties involved remained in agreement and felt respected throughout. Their ability to remain neutral while offering. Their insight really made a difference, and I strongly recommend them to anyone searching for a A professional, sensitive mediator for the family!
Mitchelle Nekesa

Transforming breakdowns in communication into
breakthroughs of understanding.

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